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Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

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Customer Support Training

Course

A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

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Hiring & Managing a remote CS Team

Featured Content

Learn how to find the best remote talent, onboard them effectively, and maximize the benefits of building a remote CS team.

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Refer with Impact

Bring your clients to Work for Impact and claim your Independent Contractor’s advantages.

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Unlock the Power of Global Talent

You search for a global staffing agency, but deserve a true talent partner. We help you build & empower your global team. Transparent. Fast. Impactful by design.

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Work for Impact is a certified B Corp

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Colors for Good
Kiva
The Trevor Project
Global Financial Integrity
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The best of human and AI to hire remote talent

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Our Promise

We work with you to design a global talent solution that removes the cost and complexity of traditional models. We are much more than a remote staffing company. We build strategies and teams that last. Our transparent model blends AI-powered sourcing with human expertise, fair pay, and B Corp principles to deliver faster, smarter hiring that scales. And recruitment is only the beginning: from onboarding and compliance to ongoing management, we take the complexity out of scaling so you can focus on growth.

Integrated global talent, ready to perform

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Hire remote staff everywhere

Together, we assemble, vet, and embed exceptional talent directly into your projects and processes. You gain full control, trusted collaboration and stability.

María García
Worked with DXC Technology
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María

IT Professional

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Aisa Adegoke - Purchasing Manager - Logistics
Worked with Yazaki Europe
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Aisa

Purchasing Manager - Logistics

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Kenny Choi - Accounts Manager
Worked with Deloitte Limited
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Kenny

Accounts Manager

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Angela Pacquiao
Worked with Remotivate
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Angela

HR and Operations Partner

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Luis Felipe Rodrigez - Customer Service Professional
Worked with Mercure Hotels
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Luis

Customer Service Professional

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Custom-built teams in under 2 weeks

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How it Works

We find the right talent for you, so you can easily manage the team within the platform
STEP 1

Meet with a Work for Impact expert

Connect with a Global Talent Strategist to define the foundation of your talent solution.

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STEP 2

Define role requirements

Work with a Recruitment Specialist to build a detailed profile for each role.

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STEP 3

Launch global recruitment

Targeted recruitment campaign across our network of 10+ million professionals.

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STEP 4

Candidate selection & matching

Receive a shortlist of fully vetted candidates. You make the final decision.

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STEP 5

Ongoing client support

Our dedicated team ensures a smooth integration of independent contractors into your projects.

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How it works

Remote staff that performs, ethics that last, results that speak

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Customer Story

Shared goals and growth drive lasting teams - and it shows in every success our clients see.

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alt Overall contractors satisfaction

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alt Contractors improved quality of life
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alt Hours worked

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alt Client reported average productivity lift

Discover how our clients save up to 75% of their budget serving millions of customers every year.

See case studies

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alt Average budget saved

Data source: Impact Report 2025

  • Cuure Logo

    "We no longer have to choose between affordability and maintaining our standards."

    Marie Kacouchia - Head of Customer Experience

    Marie Kacouchia

    Head of Customer Experience

  • Curiosity Stream Logo

    "Work for Impact allows us to maintain an exceptional standard of service while lowering costs and offering better pay for talent. Three birds with one stone!"

    Andrew Echeguren - Senior CX Manager

    Andrew Echeguren

    Senior CX Manager

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    "The team at Work for Impact has been an amazing support. It’s clear that they really care about both the companies and talent coming on board."

    Kathleen Hamilton - Head of Product

    Kathleen Hamilton

    Head of Product

  • Premium Parking logo

    "I have used multiple BPO providers in the past and Work for Impact has exceeded all of them!"

    Michael Kendall - Director of Customer Support

    Michael Kendall

    Director of Customer Support

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    "The vetting process of talent is a significant load off my shoulders."

    Ann-Katrina Bregovic - Director

    Ann-Katrina Bregovic

    Director

With every hire, you transform lives

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Our Impact

We invest in talent, with fair pay that engages, retains, and empowers teams - while keeping costs competitive. By hiring through Work for Impact, you also create opportunities in communities that are often overlooked. Think of us as your global staffing agency and long-term growth ally.

Impact by design – the future of work

Security and compliance is at the core of everything we do

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Private & Secure

Work for Impact adopts strict security protocols and processes. Through trusted partners, we are able to provide secure and compliant payments and reporting. We’re also a certified B Corp, named Best for the World.

  • ​​Used by hundreds of teams worldwide across dozens of sectors
  • ISO 27001 & SOC2 Certified Aligned with the NIST Cybersecurity Framework (CSF)
  • GDPR & CCPA Compliant
  • Our Contractor Standards
    • State and Federal police checks and reference checks
    • Optional Zero Trust networks

Find the answers you’ve been looking for

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Frequently Asked Questions

How do I get started?

Every great team starts with a conversation. No cost, no commitment  - just the chance to share your goals and explore how we can build the right global staffing solution together.

We take it from there and co-design a plan with you - that involves collaborative strategy, targeted recruitment, onboarding and long-term support.  From day one, we are laser-focused on finding your remote staff in under 2 weeks - not months. 

Do I need to sign a long-term contract?

Our contracts are designed for flexibility, not lock-in. You stay in control - free to pause, adjust or scale as your needs evolve. And you only start paying once your hire is on board.

Can I scale my team up and down?

Absolutely. Whether you need one expert or a full team, for a short project or long-term growth, we adapt with you. No minimum seats, full visibility, and control over your team on the platform.

How is talent vetted?

Every professional in our pool undergoes rigorous checks, including identity verification, credential validation, and portfolio reviews. Then our specialists interview each candidate and assess cultural fit and skills. This ensures you meet only the best remote hires for the roles, not just good resumes. And they can quickly be onboarded into your teams. 

How do you build a shortlist?

You are assigned a Work for Impact Recruitment Specialist (SME) - and together, you co-create the right profile for each role. Then we run targeted recruitment campaigns across 10+ million professionals worldwide. Using AI-driven tools plus human expertise, we deliver candidates who match your skills, needs, and your company culture.

What if I’m not happy with the hire?

You stay in control. If a match doesn’t work out - which is rare thanks to our thorough vetting - we’ll quickly step in to find the right fit.

How fast can you fill a role?

On average, you’ll receive a shortlist of candidates in under 2 weeks.